💡 Before contacting us: most answers to your questions can be found in this FAQ.
We recommend browsing the available articles to get an immediate answer.
You can still contact our team from the app or by email, depending on what works best for you.
💬 Via the in-app chat
Access the help section here:
🔗 bling.eu/app/help-section
Or open the app and go to Profile > Help > Start a chat conversation
🕒 The chat is available Monday to Friday, excluding public holidays, from 10:00 AM to 6:00 PM (Central European Time – CET).
📩 Send a message from the app
You can send us a message through the app.
Our team will reply by email as soon as possible.
📧 By email
You can also reach us at support@bling.eu at any time.
🚨 Urgent – Lost or stolen card
An emergency service is available 24/7 to block your BLING card immediately.
📞 Call 09 69 32 00 61 without delay.
⚠️ This number is strictly for card blocking. For all other inquiries, please use the chat or email.